SMCH Resource Nurse (RSN) Class — Menlo Park

The SMCH Resource Nurse (RSN) Class is a leadership-focused training course for Stanford Medicine Children’s Health employees preparing for the resource nurse or charge nurse role.

Offered through the Center for Professional Excellence and Inquiry, this class is designed to help new RSNs build the practical skills needed to operate a unit, manage difficult situations, support safe staffing decisions, communicate effectively, and step into the leadership expectations of the role.

This training is exclusively offered to Stanford Medicine Children’s Health employees, and unit leadership approval is required to participate.

Event details

• Date: Tuesday, August 25, 2026
• Start time: 8:00 AM
• Venue: Stanford Medicine Children’s Health
• Address: 4700 Bohannon Drive, Menlo Park, CA 94025
• Hosted by: Center for Professional Excellence and Inquiry
• Organiser: Stanford Medicine Children’s Health
• Tickets: Free without CE credits; $22.72 with CE credits
• Audience: Clinical and registered nurses
• Eligibility: Stanford Medicine Children’s Health employees only

About the class

This course trains new resource nurses and charge nurses in the leadership responsibilities involved in operating a unit. The class covers charge nurse responsibilities, mitigation of difficult situations, de-escalation, fiscal responsibility, staffing decisions, communication, and the RSN role as a nursing leadership position.

The course is intended to ensure that new resource nurses receive appropriate preparation before stepping into the role.

A minimum of 4 students is required to confirm the class. If the minimum is not met, the class may be cancelled and registered students may be offered the option to transfer to another class.

Learning objectives

Upon completion of the class, participants should be able to:

• Differentiate between general nursing duties and leadership responsibilities
• Identify characteristics of effective leadership in a clinical setting
• Recognise early warning signs of potential workplace violence
• Use de-escalation techniques to help maintain a safe environment
• Use patient acuity data and institutional staffing tools to support evidence-based staffing decisions
• Apply fiscal responsibility when evaluating staffing levels
• Use the Wheel of Mindfulness tool to identify personal barriers to communication
• Manage discomfort associated with giving difficult feedback
• Use the SBIA model to deliver clear, actionable, and professional feedback to colleagues

Continuing education

This continuing education course is offered through Lucile Packard Children’s Hospital at Stanford by the Center for Professional Excellence and Inquiry.

Provider approvals listed for this course include:

• California Board of Registered Nursing, Provider Number 9713
• ANCC-accredited provider of nursing continuing professional development, Provider Number P0668

Continuing education hours listed:

• BRN contact hours: 4.0
• ANCC contact hours: 3.6

To earn CE credits, participants must attend the entire course and complete the course evaluation. Partial credit is not granted for late arrivals or early departures.

CE certificates are distributed within 30 days of course completion. Participants are responsible for maintaining their CE records.

Registration and fees

This training is free for Stanford Children’s employees who do not need CE credits.

Ticket options listed include:

• Stanford Children’s Employees with no CE credits: Free
• Stanford Children’s Employees with CE credits: $22.72, including service fees

The Center for Professional Excellence and Inquiry accepts card payments only for course fees and materials. Employees seeking reimbursement for educational expenses should obtain manager approval through Bright Horizons and submit proof of completion and receipts after the course.

Cancellation and refund information

Full refunds are available for cancellations made at least 2 weeks before the class date.

No refunds are available for cancellations less than 5 days before the class date.

For Stanford Children’s Health employees, no-shows or cancellations on the day of class are considered unexcused absences, and managers will be notified. A medical note may be required in the event of illness or medical emergencies.

If CPEI cancels the class, registered participants will be notified with as much advance notice as possible, and a full refund will be given.

To request cancellation or a refund, email [email protected].

Contact information

For registration assistance and questions about classes, email [email protected].

Important note

Event details can change. Please confirm unit leadership approval, eligibility, class confirmation, final schedule, exact end time, CE requirements, cancellation policies, payment instructions, and any venue updates with the organiser before attending.